rbaja Responsible Gambling — Play for fun, not addiction
For safe and healthy entertainment, rbaja provides you with self-exclusion, deposit limits, and 24/7 support.
Keeping the fun of play within limits
rbaja believes that online betting and casino gaming should be a healthy part of entertainment — not a solution to life's pressures or financial difficulties. That is why we have placed responsible gambling at the heart of our platform from the very beginning.
As we bring our services to millions of players across Bangladesh, we have come to understand that the risk of excessive play on digital platforms is real. That is why rbaja gives you several practical tools you can control yourself — no application or approval required.
On this page you will find: which signs indicate that gambling is becoming a problem, how to activate deposit limits and time-outs, and how to contact the rbaja support team if needed.
rbaja's responsible gambling features
Six key features to keep your experience safe and enjoyable.
Deposit Limit
Set your own limit on how much you deposit per day, week, or month. Once active, reducing a limit takes effect immediately; increasing it takes effect after 72 hours — so you cannot act on impulse in the moment.
Time-Out
If you need a short break, temporarily close your account for a set period — from 24 hours up to 30 days. While a time-out is active, login, betting, and deposits will not be possible.
Self-Exclusion
If you need a long-term break, choose self-exclusion — for a minimum of 6 months. During this time your account is completely inactive and no promotional messages are sent.
Session Time Limit
Set in advance how long you play in each session. When the time is up, rbaja will send you a reminder, and if you wish, the session will end automatically.
Betting History Review
View your complete betting history, win/loss statistics, and spending records at any time. Staying aware of your own habits is the first step in responsible gambling.
24/7 Support
If you feel there is a problem at any time of day or night, contact us via live chat or email. Our trained support team is ready to help you in both Bengali and English.
When do you know you need help?
Problematic gambling does not develop suddenly — it builds gradually. If you notice the signs below in yourself or someone close to you, take action right away.
Remember: these signs do not mean weakness. Awareness is true strength.
- Feeling a repeated urge to return and recover money you have lost.
- Prioritising gambling over family, friends, or work.
- Being unable to stop playing, or feeling uncomfortable when you do stop.
- Borrowing money or spending savings in order to gamble.
- Lying or hiding in order to obtain money for gambling.
- Experiencing stress or depression over gambling losses.
- Feeling that only large bets give you a sense of excitement.
Control is in your hands
Every protection tool on rbaja can be easily activated from your account settings.
Remember: Once a deposit limit or self-exclusion is activated, it cannot be removed before the set period is up. This is intentional — so that decisions cannot be reversed in an impulsive moment.
Log in to your account
Go to the rbaja Login page and sign in to your account.
Open "Settings"
From the profile menu, go to the "Responsible Gambling" or "Responsible Gaming" section.
Choose a tool
Activate whichever you need — deposit limit, time-out, or self-exclusion.
Confirm
Once you confirm the setting, it will take effect immediately and a confirmation email will be sent.
The golden rules of responsible gambling
Keeping these principles in mind before playing on rbaja will ensure the experience stays enjoyable every time.
✅ Play for entertainment only
Do not think of gambling as a source of income. Set an entertainment budget and stick to it.
✅ Set limits before you start
Decide on time and money limits before starting a session. Keep to those limits whether you win or lose.
✅ Do not chase losses
If you lose, accept it. Placing more bets to recover losses is often the cause of greater losses.
✅ Take regular breaks
Avoid long sessions. Take at least one break every hour and focus on other activities.
✅ Do not play under stress
Avoid betting when you are feeling low, angry, or anxious. A clear head leads to better decisions.
✅ Not under the influence of alcohol or substances
Alcohol and substances impair your judgement. Never place bets in that state.
Asking for help takes courage
If you feel that gambling is becoming hard to control, do not fight it alone. rbaja's support team is always by your side.
Our support representatives are trained in responsible gambling. They will speak with you confidentially and help you activate the tools you need.
If you think someone in your family has a problem, contact us as well — we can provide support for them too.
Contact us for support
All your information is kept completely confidential and secure.
21+ age confirmation
rbaja strictly prohibits anyone under 21 from using the platform. We verify age at registration, and additional verification is requested for any account that raises suspicion.
If you know that someone you are acquainted with is using our platform as a minor, please notify us immediately at [email protected]. We will take prompt action.
Identity verification
Age is confirmed at registration using a national ID card or passport.
Parental controls
For use on a shared family computer, please use parental control filter software.
Report
If you suspect an underage user, notify our support team immediately.
Enjoy rbaja's entertainment safely
Play responsibly, have fun — our games, sports, and casino sections are waiting for you.